Let yours stand out, and try not to sound too boring. 2005. 3423 South Street, Boston, MA 02112 (843)-204-5645. This is one of those things that you can take it or leave it. Ability to work independently or in a team environment. I’m sending my candidacy to be considered for this position. List the name of the institution, degree type and when you're expecting to graduate. We're going to figure out exactly what you need on your resume as a front desk concierge. Many employers will spend time looking over this specific section, so you'll want to make sure you have it filled out accurately. Concierge staff members are often the first step to creating a sense of community due to the high level of customer service they provide to current and prospective residents, guests and vendors. Maintained inventory and selection of office supplies. Recommended top dining and entertainment options for guests in the Old Mill District area. Walked the property checking all areas ensuring proper operation / safety and reporting all incidents immediately to the Community Manager during the course of shift. Assisted in cleaning and organizing rooms in a quick and effective manner. With only a few seconds to really impress, you want to make sure the employer knows who you are. Managed and coordinated special events for large groups VIP's resulting in seamless guest experience. No matter what you want to make sure the resume captures exactly what you can bring to the table, so let's hop to it. Salary can vary based on factors such as location, company, and industry. Download PDF. Especially considering you have such a short time to impress anyways. Objective : To obtain a job in a fast paced environment with the ability to grow in the field. You may want to tailor it to fit a specific job description. Skills : Customer Service, Data Entry, Organizational. Headline : A dedicated professional with 5+ years combined experience as a customer service professional / medical record management. If you have multiple advanced degrees, such as Master's or Doctoral degrees, rank them with the highest degrees first. Generally, it's in a larger font than the rest of the resume. Building your own resume can give it a personal touch. Your hotel front desk resume should probably be between 1-2 pages in length. Achievements and awards relevant to the position speak louder than a high GPA, especially if you can quantify your achievement with a number. This is one of the hundreds of front desk security … Especially considering you have such a short time to impress anyways. Excellent communication skills with a focus on customer service and experience. We found that the most common skill amongst these resumes was customer service. You may also see Project Manager Resume Template. Determined, forecasted and set quotes for internet and connectivity services for clients in the hotel. You really want the focus to be on your experience at this point. Ensured an efficient reception experience for guests, including check in/out, and complete audit procedures, as required. Helped build catering sales in a Panera Bread Corporate store. However, if you're applying out-of-state, you may want to leave out your home address. Julie Zhang, B.A. Skills : Medical Background, CPR Certified, First Aid Certified, Impress Software. Knows how to provide concise and accurate directions. View the receptionist resume sample she created below, and download the receptionist resume template in Word. Objective : Experienced forward thinking business professional with an exceptional knowledge of Federal HR processes. Maintained daily memo log and read each day. Communicated well with other staff members to effectively run the shift and ensure service as a top priority. Choose the Best Format for Your Front Desk Resume. Maintained digital records of all reservations. Assists the guest- regardless of whether inquiries concern in-hotel or off-premises attractions, facilities, services, or activities. Summary for a Concierge Resume The resume summary replaces the out-of-date resume objective. Work experience is however mandatory. High School Diploma. This is a real resume for a front desk security concierge in Los Angeles, California with experience working for such companies as Star Alliance Security, Swissport Usa, Alpha Omega Group Security. 17,836 Front Desk Concierge jobs available on Indeed.com. Skilled at learning new concepts quickly working well under pressure; communicating ideas clearly and effectively; and excellent organizational skills. Compiled a list of all arrivals and blocked all VIP rooms. You know your professional summary is on point if you can answer these questions: Not sure which skills are really important? Provided customer service to the residence and the community. Honed and perfected organizational skills and attention to detail everyday. Utilized multiple applications to successfully welcome Guests and check-in accordingly. They must uphold company culture at all times while making guests feel welcomed and valued. It is short, and as a jobseeker, your cover letter should be no more than half a page. Developed & maintained positive guest relations through adaptive communication, attentive service, & empathetic conflict resolution. One major difference between a budget hotel and an upscale luxurious hotel is the amount of staff the hotel employs. Assisted Director of Sales and Marketing in special projects such as department annual report, booked VIP reservations. PRN Front Desk Concierge AdventHealth Wesley Chapel. Prints and delivers correspondence to the front desk for guests prior to arrival. Experienced hospitality worker (4+ years) with a BA in Hospitality Management. Now, take a deep breath. Include the date you graduated, or range of years you attended school, as well as any honors you received and your GPA if it was over 3.4. Recruiters and hiring managers are looking at hundreds of resumes. Checked the quantity and quality of received products.. Cleaned and maintained the beverage area, display cases, equipment, and order transaction area. While you only want to include skills you actually have, you might be able to tailor your resume to each job you're applying to by looking at what skills they're looking for and including those on your resume. Offers the ability to multi-task; detailed oriented; with strong computer proficiency, and cooperative spirit. Concierge Front Desk - PRN As Needed Spectrum Retirement Communities, LLC. Responsibilities may include: Welcome residents, guests, staff and vendors Managed group food and beverage through banquet event orders (BEOs) and rooming accommodations through rooming lists. This is where you might want to refer to the job description of the position you're applying for. Greeted and directed guests entering establishment. Over 10 Years Of Office Administration, Office Management, 3 Years Of Hospitality Management. Skills : Microsoft Office, Adobe Photoshop. Provides pre-arrival support for guests arriving on packages. Summary : Seeking to apply experience and education towards a position where skills and past successes will enable to meet new challenges. Managed all aspects of communication for the Williams Group. Free Front Desk Concierge Resume Download Available for Download in PDF Format. While this section may not be the largest section on your resume, it is an important one. Location Address: 2600 Bruce B. Downs Blvd Wesley Chapel, Florida 33544 If you graduated within the last 5 years, make sure your education section is either in line with or above your experience section. If you haven't started your job search just yet, then you might find looking at other front desk concierges resumes helpful. Responded to and effectively resolved complex or escalated complaints, field communication and provided world class support. When you're writing your skills section, you should keep this in mind: It can get a little tricky when it comes deciding what to include in your experience section. This skill was followed up by front desk operations. No pressure or anything, but that leaves you with about 6 seconds to make an impression. It’s actually very simple. Headline : Seasoned hospitality professional looking to expand leadership and mentoring opportunities within the operational aspect of the hospitality industry. The necessary prerequisites for the job include the following – the ability to speak clearly, bilingual speaking skills, knowledge of operating reservation software; sales experience, and knowledge of adhering to safety and cleanliness protocols. Achieved positive outcomes from guest queries in a timely and efficient manner. Created cases work orders for the technicians and specialists for the software. Use standard letter size pages, and easy to read fronts between 11-13 in size. Skills : Microsoft Office, Club Management Software. Maintained a friendly and professional attitude at all times. Proficient in making customers comfortable and satisfied while ensuring optimal services. Examples of the most important hotel front desk/guest services skills employers look, and how to show employers that you have the skills they are seeking. Assisted the Community Manager in the day-to-day operations of the Condo Association. Some employers won't consider you if you have an out-of-state address. Review and Use these Example Hotel Front Desk Resumes. Printed daily reservation and cancellation reports. Managed daily yoga class schedule including pre-registrations, check-ins, and childcare enrollment. ... Crafting a Concierge Security Guard resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition. Concierge Cover Letter Example. Guaranteed positive guests experiences and resolved complaints. Maximized room occupancy and use up-selling techniques to promote hotel services and facilities. Seeking to provide top-quality human resource analytical support to help meet all company objectives. Studies show that employers only spend about 5-7 seconds looking at a single resume. Or maybe you're having a hard time deciding what job experiences to include. Objective : Motivated and accomplished Administrative Professional with over 7 years of administrative/client relations experience. Operated and coordinated incoming/outgoing communications, providing answers to guest questions and inquiries. Work within the framework of organizational rules. Skills : Microsoft Word, Excel, Access, PHPStorm, Dreamweaver CS6. Assisted guests on daily activities and functions. Resolved guest complaints ensuring guest satisfaction. Skills : Systems Analysis, Project Development, Client Facing, Writing, Technical And Academic. Guide the recruiter to the conclusion that you are the best candidate for the concierge job. Attended appropriate training courses, when required, and assist with the Night Team's training and development efforts. Accepted payment from customers and made change as necessary. There is a notable difference between a resume that gives walls of text and one that arranges wording and design in a way that draws readers in. The related duties pertaining to the post are listed on the Front Desk Concierge Resume as follows – assisting the guests with inquiries such as in-hotel or off-premises attractions, providing concise and accurate directions; making reservations, obtaining tickets for flights or for special events; obtaining necessary itinerary tickets as needed by the clients; and overseeing all concierge services and operations. Facilitated VIP treatment for frequent guests with information supplied to department management. Summary : Customer Services with 10 plus years of experience creating and maintaining positive relationships. Implemented high-impact sales and marketing initiatives, resulting in increased occupancy and profitability. Concern in-hotel or off-premises attractions, facilities, services, etc the key to this section is overlooked by writers. Facility and enrollment experience coordinators to include it, you should consider using this template as Front. 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